{"id":118687,"date":"2025-12-08T11:17:50","date_gmt":"2025-12-08T11:17:50","guid":{"rendered":"https:\/\/\/?post_type=course_cat_page&#038;p=118687"},"modified":"2026-07-17T04:09:00","modified_gmt":"2026-07-17T04:09:00","slug":"it-service-management","status":"publish","type":"course_cat_page","link":"https:\/\/www.trainingbytesize.com\/au\/training-courses\/it-service-management\/","title":{"rendered":"IT &amp; Service Management"},"content":{"rendered":"\n    \n    <!-- Layout 1: Background Image\/Video Hero -->\n    <section id=\"hero-block-block_4c67345bce6df3f78f13f6248600897f\" class=\"block-hero py-12 lg:py-20 relative min-h-[300px] lg:min-h-[500px] flex items-center overflow-hidden\" data-block-type=\"hero\">\n        \n        <!-- Background Media -->\n                    <!-- Background Image -->\n            <div class=\"absolute inset-0 w-full h-full\">\n                <img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management.png\" class=\"w-full h-full object-cover\" alt=\"\" loading=\"eager\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management.png 1536w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-300x200.png 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-1024x683.png 1024w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-768x512.png 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-600x400.png 600w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>            <\/div>\n                \n        <!-- Overlay -->\n        <div class=\"absolute inset-0 w-full h-full bg-dark-900\" style=\"opacity: 0;\"><\/div>\n        \n        <!-- Content -->\n        <div class=\"container relative z-10\">\n            <div class=\"row\">\n                <div class=\"col-lg-10 col-12\">\n                    <div class=\"hero-content\" data-animate=\"content\">\n                                                \n                                                    <h1 class=\"hero-title text-3xl lg:text-5xl mb-6 text-dark-500 font-heading font-bold\">\n                                IT &amp; Service Management Courses                            <\/h1>\n                                                \n                                                    <div class=\"hero-description prose lg:prose-lg mb-8 text-dark-500\">\n                                <p><span style=\"font-weight: 400\">Training delivered via Classroom, In-house, Blended and Online<\/span><\/p>\n                            <\/div>\n                                                \n                                                    <div class=\"hero-buttons flex flex-wrap gap-4\">\n                                                                    <a href=\"#courses\" class=\"tbs-btn tbs-btn-default tbs-btn-color-aqua tbs-btn-md w-full lg:w-auto\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Find your course<\/span><\/a>                                                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n\n\n\n\n<section id=\"dynamic-content-block-block_0ecadd2fbab6819b65adcf382d0d005b\" class=\"block-dynamic-content py-16 lg:py-24 relative overflow-hidden relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"dynamic-content\">\n    \n        \n    <div class=\"container relative z-10\">\n        \n                                \n            <div class=\"row g-4 items-start \" data-row=\"0\">\n                \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"0\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Heading -->\n                                                                        <div class=\"\" data-animate=\"heading\">\n                                                                                <h2 class=\"font-heading text-2xl lg:text-4xl text-dark-900\">\n                                            Elevate Your Professional Capabilities Across Australia                                        <\/h2>\n                                    <\/div>\n                                \n                                                                    \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"1\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Content (WYSIWYG) -->\n                                                                        <div class=\"wysiwyg-content prose lg:prose-lg text-gray-600 mb-6\" data-animate=\"content\">\n                                        <p><span style=\"font-weight: 400\">In today\u2019s fast-paced digital economy, structured governance and efficient service management are the backbones of organisational success. From the bustling financial hubs of Sydney and Melbourne to the booming resource sectors in Brisbane and Perth, Australian businesses rely heavily on seamless project delivery and secure data practices.<\/span><\/p>\n<p><span style=\"font-weight: 400\">At Training ByteSize, we provide world-class, fully accredited training tailored to the unique demands of the Australian market. Whether you are aiming to optimise workflows within a government department in Canberra, scale a tech startup in Adelaide, or protect data assets in the healthcare and financial sectors, our comprehensive training solutions give your team the frameworks needed to drive efficiency and deliver measurable value.<\/span><\/p>\n                                    <\/div>\n                                \n                                                                \n                                                                                            \n                                                                    <!-- Icons with Content -->\n                                                                            <div class=\"icons-wrapper \" data-animate=\"icons\">\n                                            <div class=\"grid grid-cols-1 sm:grid-cols-2 gap-4\">\n                                                                                                    <div class=\"icon-item flex flex-col items-start gap-4\" data-animate=\"icon-item\" data-index=\"0\">\n                                                                                                                    <div class=\"icon-image flex-shrink-0\">\n                                                                <img decoding=\"async\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/accredited.svg\" \n                                                                     alt=\"\"\n                                                                     class=\"w-12 h-12 lg:w-16 lg:h-16 object-contain\" loading=\"lazy\">\n                                                            <\/div>\n                                                                                                                <div class=\"icon-content flex-grow\">\n                                                                                                                        <h4 class=\"font-heading text-xl lg:text-2xl font-semibold text-dark-900 mb-2\">\n                                                                Accredited expertise                                                            <\/h4>\n                                                                                                                            <div class=\"text-gray-600 prose\">\n                                                                    <p>Learn from certified ITSM specialists who bring practical industry experience, real-world examples and best-practice service frameworks into every course.<\/p>\n                                                                <\/div>\n                                                                                                                    <\/div>\n                                                    <\/div>\n                                                                                                    <div class=\"icon-item flex flex-col items-start gap-4\" data-animate=\"icon-item\" data-index=\"1\">\n                                                                                                                    <div class=\"icon-image flex-shrink-0\">\n                                                                <img decoding=\"async\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/fi_2972272.svg\" \n                                                                     alt=\"\"\n                                                                     class=\"w-12 h-12 lg:w-16 lg:h-16 object-contain\" loading=\"lazy\">\n                                                            <\/div>\n                                                                                                                <div class=\"icon-content flex-grow\">\n                                                                                                                        <h4 class=\"font-heading text-xl lg:text-2xl font-semibold text-dark-900 mb-2\">\n                                                                Flexible learning options                                                            <\/h4>\n                                                                                                                            <div class=\"text-gray-600 prose\">\n                                                                    <p>Study online, virtually or on-site &#8211; giving you the freedom to advance your IT &amp; Service Management skills in a way that fits your schedule and career goals.<\/p>\n                                                                <\/div>\n                                                                                                                    <\/div>\n                                                    <\/div>\n                                                                                            <\/div>\n                                        <\/div>\n                                                                    \n                                                                \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                \n            <\/div>\n            \n                \n    <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"child-categories-grid-block-block_0f34de72fcb9cad9a7b9f4a71f997cb1\" class=\"block-child-categories-grid bg-white py-16 lg:py-24 relative overflow-hidden\">\n    \n            <!-- Gradient Circle Background -->\n        <div class=\"absolute w-full h-[100px] -top-[50px] filter blur-3xl\" style=\"background: radial-gradient(circle, #23E8BF66 0%, #23E8BF00 70%);\"><\/div>\n\n        \n    <div class=\"container relative z-10\">\n                <div class=\"row\">\n            <div class=\"col-lg-12 col-12 mb-12\">\n                                    <h2 class=\"font-heading text-dark-900 mb-3\">Explore Our Industry-Leading IT &amp; Service Management Courses<\/h2>\n                                                    <div class=\"intro-text text-dark-700\">\n                        <p><span style=\"font-weight: 400\">Whether you want to master data compliance, elevate your PMO, standardise IT services, or revolutionise front-line support, we have a world-class training solution for you. Aligned with the skills currently in high demand across Australia&#8217;s public and private sectors, our pathways are perfect for individual professional development or corporate team training. Explore our courses below<\/span><\/p>\n                    <\/div>\n                            <\/div>\n        <\/div>\n                \n        <div class=\"row\" data-card-theme=\"light-bg\">\n                        <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/gdpr-courses\/\" class=\"category-card card h-100 border-0 text-decoration-none transition-all bg-white shadow-sm hover:shadow-lg\">\n                    <div class=\"card-body rounded-lg bg-aqua-100\">\n                        <h3 class=\"font-sans text-aqua-600 text-h6 lg:text-h6-lg flex items-center mb-4\">\n                        <i class=\"fa-kit fa-tbs text-4xl mr-2\"><\/i>    \n                        GDPR<\/h3>\n                                                    <div class=\"text-base text-dark-600 mb-0\"><p>Learn best practices and what it means to comply with the General Data Protection Regulation (GDPR). The course will help individuals improve their organisation\u2019s data protection and enable them to develop the skills to support an organisation in becoming GDPR compliant..<\/p>\n<p>Prices from $375<\/p>\n<\/div>\n                                                <div class=\"mt-3\">\n                            <span class=\"text-aqua-600 text-sm font-semibold\">\n                                Explore Courses <i class=\"fa-solid fa-arrow-right ms-1\"><\/i>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/a>\n            <\/div>\n                        <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/pmo-training-courses\/\" class=\"category-card card h-100 border-0 text-decoration-none transition-all bg-white shadow-sm hover:shadow-lg\">\n                    <div class=\"card-body rounded-lg bg-aqua-100\">\n                        <h3 class=\"font-sans text-aqua-600 text-h6 lg:text-h6-lg flex items-center mb-4\">\n                        <i class=\"fa-kit fa-tbs text-4xl mr-2\"><\/i>    \n                        House of PMO<\/h3>\n                                                    <div class=\"text-base text-dark-600 mb-0\"><p>Obtain a broader understanding of project management and business processes from an organisational perspective. This four-level course teaches the importance of a project management office within an organisation, offering foundational to advanced knowledge of the strategic side to project management.<\/p>\n<p>Price on application<\/p>\n<\/div>\n                                                <div class=\"mt-3\">\n                            <span class=\"text-aqua-600 text-sm font-semibold\">\n                                Explore Courses <i class=\"fa-solid fa-arrow-right ms-1\"><\/i>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/a>\n            <\/div>\n                        <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/itil-4-courses\/\" class=\"category-card card h-100 border-0 text-decoration-none transition-all bg-white shadow-sm hover:shadow-lg\">\n                    <div class=\"card-body rounded-lg bg-aqua-100\">\n                        <h3 class=\"font-sans text-aqua-600 text-h6 lg:text-h6-lg flex items-center mb-4\">\n                        <i class=\"fa-kit fa-tbs text-4xl mr-2\"><\/i>    \n                        ITIL\u00ae<\/h3>\n                                                    <div class=\"text-base text-dark-600 mb-0\"><p>Providing consistent and comprehensive documentation on best practice for IT service management, used by organisations worldwide.<\/p>\n<p>Prices from $795<\/p>\n<\/div>\n                                                <div class=\"mt-3\">\n                            <span class=\"text-aqua-600 text-sm font-semibold\">\n                                Explore Courses <i class=\"fa-solid fa-arrow-right ms-1\"><\/i>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/a>\n            <\/div>\n                        <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/service-desk-analyst-courses\/\" class=\"category-card card h-100 border-0 text-decoration-none transition-all bg-white shadow-sm hover:shadow-lg\">\n                    <div class=\"card-body rounded-lg bg-aqua-100\">\n                        <h3 class=\"font-sans text-aqua-600 text-h6 lg:text-h6-lg flex items-center mb-4\">\n                        <i class=\"fa-kit fa-tbs text-4xl mr-2\"><\/i>    \n                        Service Desk Analyst<\/h3>\n                                                    <div class=\"text-base text-dark-600 mb-0\"><p>Organisations rely on technology, software and programs to run smoothly. The services a skilled Service Desk Analyst provides can not be underestimated. The accredited Service Desk Analysis course will teach you how to manage a service desk, enhance your job prospects and help drive innovation within your organisation.<\/p>\n<p>Prices from $795<\/p>\n<\/div>\n                                                <div class=\"mt-3\">\n                            <span class=\"text-aqua-600 text-sm font-semibold\">\n                                Explore Courses <i class=\"fa-solid fa-arrow-right ms-1\"><\/i>\n                            <\/span>\n                        <\/div>\n                    <\/div>\n                <\/a>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section id=\"dynamic-content-block-block_51023d91546518fce91f4d8c9ddcb1f6\" class=\"block-dynamic-content py-16 lg:py-24 relative overflow-hidden relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"dynamic-content\">\n    \n        \n    <div class=\"container relative z-10\">\n        \n                                \n            <div class=\"row g-4 items-start \" data-row=\"0\">\n                \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"0\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Heading -->\n                                                                        <div class=\"\" data-animate=\"heading\">\n                                                                                <h2 class=\"font-heading text-2xl lg:text-4xl text-dark-900\">\n                                            Elevating Your Career Impact Across Australian Industries                                        <\/h2>\n                                    <\/div>\n                                \n                                                                    \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"1\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Content (WYSIWYG) -->\n                                                                        <div class=\"wysiwyg-content prose lg:prose-lg text-gray-600 \" data-animate=\"content\">\n                                        <p>As modern commercial landscapes become increasingly reliant on cloud infrastructures and data compliance, certified service management capabilities deliver a decisive career advantage across Sydney, Melbourne, Brisbane, and Canberra:<\/p>\n<ul>\n<li><strong>Finance &amp; Banking Sector:<\/strong> Empowers banking systems and insurance networks to standardise incident processes, secure consumer data pipelines, and maintain platform stability.<\/li>\n<li><strong>Healthcare Systems &amp; Hospitals:<\/strong> Equips digital medical providers with the structural framework required to run uninterrupted electronic records, secure patient files, and drive continuous software improvements.<\/li>\n<li><strong>Information Technology Hubs:<\/strong> Enables commercial software firms and technology delivery agencies to dismantle operational silos, align with global enterprise partners, and co-create customer value.<\/li>\n<li><strong>Public Sectors &amp; Agencies:<\/strong> Provides state and federal government departments with transparent operational metrics, robust service desks, and compliance models that de-risk public technology spend.<\/li>\n<\/ul>\n                                    <\/div>\n                                \n                                                                \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                \n            <\/div>\n            \n                \n    <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"courses\" class=\"block-category-products-grid bg-white py-12 lg:py-16 relative overflow-hidden\">\n    \n        \n    <div class=\"container relative z-10\">\n                <div class=\"row\">\n            <div class=\"col-lg-12 col-12 mb-5\">\n                                    <h2 class=\"font-heading text-dark-900 mb-3\">All IT &amp; Service Management courses<\/h2>\n                                            <\/div>\n        <\/div>\n                \n        <div class=\"row tbs-products-grid-container\" \n             data-card-theme=\"light-bg\"\n             data-post-id=\"118687\"\n             data-block-instance-id=\"prodblock_1790821937_ymHVzqnty\"\n             data-taxonomy=\"course_category\"\n             data-term-id=\"70\"\n             data-orderby=\"date\"\n             data-order=\"DESC\"\n             data-per-page=\"12\"\n             data-product-filter=\"course\"\n             data-col-class=\"col-lg-4\"\n             data-current-page=\"1\">\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-120140 status-publish first instock product_cat-itil-4-courses has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-v4-v5-bridging-course-foundation\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/07\/IT-ITIL-4-5-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"ITIL 5 Foundation Bridge Australia\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/07\/IT-ITIL-4-5-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/07\/IT-ITIL-4-5.jpg 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">ITIL\u00ae<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-v4-v5-bridging-course-foundation\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    ITIL V4 &#8211; V5 Bridging Course &#8211; Foundation                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-v4-v5-bridging-course-foundation\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>578.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-119984 status-publish instock product_cat-training-courses product_cat-itil-4-courses has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-5-foundation-course\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/05\/IT-ITIL-5-Live-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"itil 5 foundation\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/05\/IT-ITIL-5-Live-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2026\/05\/IT-ITIL-5-Live.jpg 608w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                                <!-- Duration & Level Badges -->\n                <div class=\"product-badges absolute bottom-3 right-3 flex gap-2\">\n                                            <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-clock\"><\/i>\n                            <span>3 Days<\/span>\n                        <\/span>\n                                                                <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-chart-line\"><\/i>\n                            <span>Introductory<\/span>\n                        <\/span>\n                                    <\/div>\n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">ITIL\u00ae<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-5-foundation-course\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    ITIL\u00ae 5 Foundation Course                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-5-foundation-course\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                                                <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-5-foundation-course\/?platform=virtual\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Virtual                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    14 Oct 2026                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Next virtual classroom course date: 14th October 2026                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                                                <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-5-foundation-course\/?platform=classroom\" class=\"platform-badge inline-flex rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 text-center flex items-center justify-center gap-1\">\n                                    Classroom                                                                    <\/span>\n                            <\/a>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>1,185.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-118733 status-publish last instock product_cat-training-courses product_cat-gdpr has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/gdpr-awareness-course\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-GDPR-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"GDPR Awareness Course\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-GDPR-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-GDPR-768x465.jpg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-GDPR-600x363.jpg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-GDPR.jpg 912w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                                <!-- Duration & Level Badges -->\n                <div class=\"product-badges absolute bottom-3 right-3 flex gap-2\">\n                                                                <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-chart-line\"><\/i>\n                            <span>Introductory<\/span>\n                        <\/span>\n                                    <\/div>\n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">GDPR<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/gdpr-awareness-course\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    GDPR Awareness Course                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/gdpr-awareness-course\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                                                <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/gdpr-awareness-course\/?platform=virtual\" class=\"platform-badge inline-flex rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 text-center flex items-center justify-center gap-1\">\n                                    Virtual                                                                    <\/span>\n                            <\/a>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>375.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-118715 status-publish first instock product_cat-training-courses product_cat-service-desk-analyst-courses has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"SDI Service Desk Analyst (SDA) Training Course\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-768x465.jpg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-600x363.jpg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA.jpg 912w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                                <!-- Duration & Level Badges -->\n                <div class=\"product-badges absolute bottom-3 right-3 flex gap-2\">\n                                            <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-clock\"><\/i>\n                            <span>3 Days<\/span>\n                        <\/span>\n                                                                <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-chart-line\"><\/i>\n                            <span>Introductory<\/span>\n                        <\/span>\n                                    <\/div>\n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">Service Desk Analyst<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    SDI Service Desk Analyst (SDA) Training Course                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>795.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-118699 status-publish instock product_cat-training-courses product_cat-itil-4-courses has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-4-foundation\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-ITIL-4-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"ITIL\u00ae 4 Foundation Course\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-ITIL-4-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-ITIL-4-768x465.jpg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-ITIL-4-600x363.jpg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-ITIL-4.jpg 912w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                                <!-- Duration & Level Badges -->\n                <div class=\"product-badges absolute bottom-3 right-3 flex gap-2\">\n                                            <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-clock\"><\/i>\n                            <span>2 Days<\/span>\n                        <\/span>\n                                                                <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-chart-line\"><\/i>\n                            <span>Introductory<\/span>\n                        <\/span>\n                                    <\/div>\n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">ITIL\u00ae<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-4-foundation\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    ITIL\u00ae 4 Foundation Course                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/itil-4-foundation\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>1,185.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                    <\/div>\n        \n                \n            <\/div>\n<\/section>\n\n\n\n\n<section id=\"dynamic-content-block-block_14dd6d48db4c6ba5285c096081bd68be\" class=\"block-dynamic-content py-16 lg:py-24 relative overflow-hidden relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"dynamic-content\">\n    \n        \n    <div class=\"container relative z-10\">\n        \n                                \n            <div class=\"row g-4 items-start \" data-row=\"0\">\n                \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"0\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Heading -->\n                                                                        <div class=\"\" data-animate=\"heading\">\n                                                                                <h2 class=\"font-heading text-2xl lg:text-4xl text-dark-900\">\n                                            Why Choose Training ByteSize?                                        <\/h2>\n                                    <\/div>\n                                \n                                                                    \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"1\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Content (WYSIWYG) -->\n                                                                        <div class=\"wysiwyg-content prose lg:prose-lg text-gray-600 \" data-animate=\"content\">\n                                        <p>Choosing Training ByteSize connects you with a domestic learning network built around your success:<\/p>\n<ul>\n<li><strong>A Genuine Family-Run Venture:<\/strong> Elevate your career alongside an established, family-owned organisation that prioritises your personal development and continuous professional growth over rigid corporate metrics.<\/li>\n<li><strong>Absolute Pricing Transparency:<\/strong> We believe in complete honesty when it comes to professional upskilling. With our team, you will experience no inflated pricing or fake offers &#8211; just transparent pricing and highly competitive rates for premium international qualifications.<\/li>\n<li><strong>Live Australian Expertise:<\/strong> Bypass the annoyance of foreign call centres, rigid chatbots, and time-zone delays. Your learning journey is fully backed by seasoned local instructors and a dedicated domestic helpdesk operating live on AEST.<\/li>\n<li><strong>Tailored Delivery Environments:<\/strong> From standalone, self-paced digital programmes and interactive virtual rooms to face-to-face team workshops, we match our training models to your precise personal lifestyle or enterprise objectives.<\/li>\n<\/ul>\n                                    <\/div>\n                                \n                                                                \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                \n            <\/div>\n            \n                \n    <\/div>\n<\/section>\n\n\n\n\n<!-- DEBUG Global CTA: Page Type=REGULAR PAGE (Custom priority), Color=aqua, Category Key=it_service, Custom URL=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-dark.png, Category BG=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-dark.png, Final BG=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-dark.png -->\n<section \n    id=\"global-cta-block-block_e08422db597ba573a7713c74e5b1e949\" \n    class=\"block-global-cta py-16 lg:py-24 relative overflow-hidden  flex items-center\"\n    data-block-type=\"global-cta\"\n>\n    \n    <!-- Background image -->\n            <div class=\"absolute inset-0 bg-cover bg-center z-0\" style=\"background-image: url(https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-dark.png);\"><\/div>\n        \n    <!-- Content -->\n    <div class=\"container relative z-10\">\n                    <!-- Horizontal Layout (Top or Center) -->\n            <div class=\"row justify-between items-center\">\n                <div class=\"col-lg-6 col-12 mb-6 lg:mb-0\">\n                    \n                                            <h2 class=\"global-cta__heading font-heading text-h3 lg:text-h3-lg mb-4 text-white drop-shadow-md\">\n                            Ready to advance your ITSM skills?                        <\/h2>\n                                        \n                                            <div class=\"global-cta__content prose prose-lg text-white opacity-90 drop-shadow-md\">\n                            <p>Build the expertise to streamline services, boost reliability and deliver real business value.<\/p>\n                        <\/div>\n                                    \n                <\/div>\n                <div class=\"col-lg-4 col-12\">\n                                            <div class=\"global-cta__buttons flex gap-3 lg:justify-end flex-wrap\">\n                                                            <a href=\"#courses\" class=\"tbs-btn tbs-btn-white tbs-btn-md\" data-hover-color=\"grey\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">View courses<\/span><\/a>                                                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/contact-us\/\" class=\"tbs-btn tbs-btn-outlined tbs-btn-color-light tbs-btn-md\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Contact us<\/span><\/a>                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/section>\n\n\n\n\n<section id=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b\" class=\"block-dynamic-content py-16 lg:py-24 relative overflow-hidden relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"dynamic-content\">\n    \n        \n    <div class=\"container relative z-10\">\n        \n                                \n            <div class=\"row g-4 items-start \" data-row=\"0\">\n                \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"0\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Heading -->\n                                                                        <div class=\"\" data-animate=\"heading\">\n                                                                                    <p class=\"font-heading text-sm font-semibold uppercase tracking-wider text-aqua-500 mb-2\">\n                                                Your IT &amp; Service Management Course Questions, Answered                                            <\/p>\n                                                                                <h2 class=\"font-heading text-2xl lg:text-4xl text-dark-900\">\n                                            Frequently Asked Questions                                        <\/h2>\n                                    <\/div>\n                                \n                                                                    \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                    \n                    <div class=\"col-lg-6 col-12\" data-column=\"1\">\n                        <div class=\"column-inner\">\n                            \n                                                                                            \n                                                                    <!-- Accordions -->\n                                                                            <div class=\"accordion-wrapper \" data-animate=\"accordion\">\n                                                                                                                                            <div class=\"accordion-item border rounded-lg bg-white border-aqua-200 \">\n                                                    <button \n                                                        class=\"accordion-header w-full flex items-center justify-between p-4 text-left transition-all duration-200 rounded-lg bg-white hover:bg-aqua-50 text-dark-900\"\n                                                        type=\"button\"\n                                                        data-accordion-trigger=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-0\"\n                                                        aria-expanded=\"true\"\n                                                        aria-controls=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-0\">\n                                                        <h4  class=\"font-heading font-semibold text-lg  text-gray-600\">\n                                                            What are the different ways I can sit these courses as an individual or a business?                                                        <\/h4>\n                                                        <i class=\"fa-solid fa-chevron-down transition-transform duration-300 rotate-180\"><\/i>\n                                                    <\/button>\n                                                    <div \n                                                        id=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-0\" \n                                                        class=\"accordion-content prose overflow-hidden transition-all duration-300 bg-white \"\n                                                        data-accordion-content=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-0\"\n                                                        >\n                                                        <div class=\"p-4 pt-0 text-gray-600\">\n                                                            <p>We provide completely flexible formats to ensure every student and corporate group can learn effectively. Individual professionals can complete their course via our self-paced online platform, join a synchronised virtual classroom, or attend a face-to-face public classroom. For businesses and corporate groups, we offer scalable team online packages, private virtual group sessions, or traditional, face-to-face corporate workshops hosted on-site at your office premises.<\/p>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                                                            <div class=\"accordion-item border rounded-lg bg-white border-aqua-200 mt-3\">\n                                                    <button \n                                                        class=\"accordion-header w-full flex items-center justify-between p-4 text-left transition-all duration-200 rounded-lg bg-white hover:bg-aqua-50 text-dark-900\"\n                                                        type=\"button\"\n                                                        data-accordion-trigger=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-1\"\n                                                        aria-expanded=\"false\"\n                                                        aria-controls=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-1\">\n                                                        <h4  class=\"font-heading font-semibold text-lg  text-gray-600\">\n                                                            Are Training ByteSize ITSM courses fully accredited?                                                        <\/h4>\n                                                        <i class=\"fa-solid fa-chevron-down transition-transform duration-300 \"><\/i>\n                                                    <\/button>\n                                                    <div \n                                                        id=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-1\" \n                                                        class=\"accordion-content prose overflow-hidden transition-all duration-300 bg-white max-h-0\"\n                                                        data-accordion-content=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-1\"\n                                                        style=\"max-height: 0;\">\n                                                        <div class=\"p-4 pt-0 text-gray-600\">\n                                                            <p>Yes. Training ByteSize is a fully accredited training organisation. All our IT Service Management and ITIL 4 courses, training materials, and exams are certified and aligned with official international standards. This ensures your certification is recognised by employers both across Australia and globally.<\/p>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                                                            <div class=\"accordion-item border rounded-lg bg-white border-aqua-200 mt-3\">\n                                                    <button \n                                                        class=\"accordion-header w-full flex items-center justify-between p-4 text-left transition-all duration-200 rounded-lg bg-white hover:bg-aqua-50 text-dark-900\"\n                                                        type=\"button\"\n                                                        data-accordion-trigger=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-2\"\n                                                        aria-expanded=\"false\"\n                                                        aria-controls=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-2\">\n                                                        <h4  class=\"font-heading font-semibold text-lg  text-gray-600\">\n                                                            Where can I study these IT Service Management courses in Australia?                                                        <\/h4>\n                                                        <i class=\"fa-solid fa-chevron-down transition-transform duration-300 \"><\/i>\n                                                    <\/button>\n                                                    <div \n                                                        id=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-2\" \n                                                        class=\"accordion-content prose overflow-hidden transition-all duration-300 bg-white max-h-0\"\n                                                        data-accordion-content=\"dynamic-content-block-block_8d8a0091f1e9f00fe04ebc087d8feb6b-accordion-0-1-0-2\"\n                                                        style=\"max-height: 0;\">\n                                                        <div class=\"p-4 pt-0 text-gray-600\">\n                                                            <p>We deliver accredited IT Service Management training nationwide across Sydney, Melbourne, Brisbane, Canberra, Perth, Adelaide, and regional Australia. You can study online using our 100% online course option, in-person at our Gold Coast HQ or via our onsite corporate training packages.<\/p>\n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                    <\/div>\n                                                                    \n                                                                \n                                                        \n                        <\/div>\n                    <\/div>\n                    \n                                \n            <\/div>\n            \n                \n    <\/div>\n<\/section>\n\n\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"class_list":["post-118687","course_cat_page","type-course_cat_page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/course_cat_page\/118687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/course_cat_page"}],"about":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/types\/course_cat_page"}],"version-history":[{"count":4,"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/course_cat_page\/118687\/revisions"}],"predecessor-version":[{"id":120323,"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/course_cat_page\/118687\/revisions\/120323"}],"wp:attachment":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/media?parent=118687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}