{"id":118708,"date":"2025-12-08T12:36:06","date_gmt":"2025-12-08T12:36:06","guid":{"rendered":"https:\/\/\/?post_type=product_cat_page&#038;p=118708"},"modified":"2025-12-18T16:39:43","modified_gmt":"2025-12-18T16:39:43","slug":"service-desk-analyst-courses","status":"publish","type":"product_cat_page","link":"https:\/\/www.trainingbytesize.com\/au\/service-desk-analyst-courses\/","title":{"rendered":"Service Desk Analyst Courses"},"content":{"rendered":"\n<section id=\"product-hero-block-block_b7e2e4dd638be8dcc95ba95f22e2ff65\" class=\"block-product-hero relative overflow-hidden\" data-block-type=\"product-hero\">\n    \n    <!-- Full Width Hero Image -->\n            <div class=\"hero-image-wrapper relative w-full h-[195px] lg:h-[300px] overflow-hidden\" data-animate=\"image\">\n            <img decoding=\"async\" \n                src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/blended-learning.jpeg\" \n                alt=\"\" \n                class=\"w-full h-full object-cover\"\n             loading=\"lazy\">\n            <!-- Decorative gradient overlay -->\n            <div class=\"absolute inset-0 bg-gradient-to-tr from-aqua-500\/30 to-transparent pointer-events-none\"><\/div>\n        <\/div>\n        \n    <!-- Content Section -->\n    <div class=\" py-8 lg:py-12\" style=\"background-color: #FFFFFF;\">\n        <div class=\"container\">\n            <div class=\"row g-4 lg:g-5 justify-between\">\n                \n                <!-- Left Column: Title, Text, Buttons -->\n                <div class=\"col-lg-6 col-12\">\n                    <div class=\"product-hero-content\" data-animate=\"content\">\n\n                    <!-- Accreditation Logo -->\n                                            <div class=\"accreditation-logo lg:hidden flex items-center gap-2 mb-4\" data-animate=\"accreditation\">\n                                                            <img decoding=\"async\" \n                                    src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/SDI-Analyst-Logo-200.jpg\" \n                                    alt=\"\" \n                                    class=\"h-auto max-w-48 w-full\"\n                                 loading=\"lazy\">\n                                                                                <\/div>\n                                            \n                                                    <h1 class=\"font-heading text-dark-900 text-3xl lg:text-5xl font-bold mb-4 leading-tight\">\n                                Service Desk Analyst Courses                            <\/h1>\n                                                \n                                                    <p class=\"text-dark-700 prose lg:prose-lg mb-6 leading-relaxed\">\n                                Service Desk Analyst training builds the skills to resolve IT issues effectively, deliver great customer service and support evolving technologies. SDI-accredited certification boosts confidence, capability and career prospects in front-line IT support roles.                            <\/p>\n                                                \n                                                    <div class=\"lg:flex hidden flex-wrap gap-3\">\n                                                                    <a href=\"#courses\" class=\"tbs-btn tbs-btn-default tbs-btn-color-aqua tbs-btn-md\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Find your course<\/span><\/a>                                                            <\/div>\n                                                \n                    <\/div>\n                <\/div>\n                \n                <!-- Right Column: Accreditation Logo & Quick Links -->\n                <div class=\"col-lg-4 col-12\">\n                    \n                    <!-- Accreditation Logo -->\n                                            <div class=\"accreditation-logo hidden lg:flex items-center gap-2 justify-end mb-4\" data-animate=\"accreditation\">\n                                                            <img decoding=\"async\" \n                                    src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/SDI-Analyst-Logo-200.jpg\" \n                                    alt=\"\" \n                                    class=\"h-auto max-w-48 w-full ms-auto\"\n                                 loading=\"lazy\">\n                                                                                <\/div>\n                                        \n                    <!-- Quick Links Box -->\n                                            <div class=\"quick-links bg-aqua-500 rounded-xl shadow-md p-6 border-2 border-dark-900 border-opacity-10\" data-animate=\"quick-links\">\n                                                        <h2 class=\"font-heading text-dark-900 text-lg font-semibold mb-4 flex items-center gap-2\">\n                                <i class=\"fa-solid fa-link text-sm opacity-80\"><\/i>\n                                Service Desk Analyst Courses                            <\/h2>\n                            \n                            <div class=\"space-y-3\">\n                                                                    <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/\" class=\"quick-link-item block p-3 -mx-3 rounded-lg border border-dark-900 border-opacity-10 hover:bg-black hover:bg-opacity-10 transition-all group\" data-animate=\"quick-link-item\">\n                                        <div class=\"flex items-center justify-between gap-3\">\n                                            <div class=\"flex-1 min-w-0\">\n                                                <h3 class=\"font-sans text-dark-900 text-base font-semibold line-clamp-1 group-hover:opacity-90 transition-opacity\">\n                                                    SDI Service Desk Analyst (SDA) Training Course                                                <\/h3>\n                                            <\/div>\n                                            <i class=\"fa-solid fa-arrow-right text-dark-900 opacity-70 text-xs transform group-hover:translate-x-1 transition-transform flex-shrink-0\"><\/i>\n                                        <\/div>\n                                    <\/a>\n                                                            <\/div>\n                            \n                        <\/div>\n                    \n                                                <div class=\"lg:hidden flex flex-wrap gap-3 mt-12\">\n                                                                    <a href=\"#courses\" class=\"tbs-btn tbs-btn-default tbs-btn-color-aqua tbs-btn-md\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Find your course<\/span><\/a>                                                            <\/div>\n                                            \n                <\/div>\n                \n            <\/div>\n        <\/div>\n    <\/div>\n    \n    <!-- Internal Navigation -->\n        \n<\/section>\n\n\n\n\n<section id=\"overview\" class=\"block-media-text py-12 lg:py-20 relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"media-text\">\n    \n        \n    <div class=\"container relative z-10\">\n        <div class=\"row items-center justify-between g-4 g-lg-5\">\n            \n            <!-- Media Column -->\n            <div class=\"col-lg-6 col-12 order-1 lg:order-2\">\n                <div class=\"media-wrapper\" data-animate=\"media\">\n                                            <!-- Image -->\n                        <div class=\"image-container w-full lg:h-auto lg:media-match-height aspect-[4\/3] w-full rounded-lg overflow-hidden shadow-lg\" data-image-container>\n                            <img decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst-682x1024.jpeg\" class=\"w-full h-full object-cover\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst-682x1024.jpeg 682w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst-200x300.jpeg 200w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst-768x1152.jpeg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst-600x900.jpeg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/service-desk-analyst.jpeg 853w\" sizes=\"auto, (max-width: 682px) 100vw, 682px\" \/>                        <\/div>\n                                    <\/div>\n            <\/div>\n            \n            <!-- Text Column -->\n            <div class=\"col-lg-6 col-12 order-2 lg:order-1\">\n                <div class=\"text-content\" data-animate=\"text\" data-text-content>\n                    \n                                        \n                                            <h3 class=\"text-h2 lg:text-h2-lg mb-4 text-dark-900\" data-animate=\"heading\">\n                            What is a Service Desk Analyst?                        <\/h3>\n                                        \n                                            <div class=\"wysiwyg-content prose prose-lg max-w-none mb-6 text-gray-600\" data-animate=\"wysiwyg\">\n                            <p>A Service Desk Analyst is an IT professional who helps employees or customers solve issues with their hardware or software. This is a dynamic and interesting role that involves problem-solving, customer service skills and a knowledge of emerging technologies. It\u2019s also a role that changes as technology evolves, meaning a Service Desk Analyst needs to keep up to date with the latest best practice. They also need to apply the right approaches to ensure stakeholder and customer satisfaction is maintained at all times.<\/p>\n                        <\/div>\n                                        \n                    <!-- Icons Feature -->\n                                        \n                    <!-- Stats Feature -->\n                                        \n                                        \n                <\/div>\n            <\/div>\n            \n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section id=\"courses\" class=\"block-category-products-grid bg-white py-12 lg:py-16 relative overflow-hidden\">\n    \n        \n    <div class=\"container relative z-10\">\n                <div class=\"row\">\n            <div class=\"col-lg-12 col-12 mb-5\">\n                                    <h2 class=\"font-heading text-dark-900 mb-3\">Accredited Service Desk Courses<\/h2>\n                                            <\/div>\n        <\/div>\n                \n        <div class=\"row tbs-products-grid-container\" \n             data-card-theme=\"light-bg\"\n             data-post-id=\"118708\"\n             data-block-instance-id=\"prodblock_1790821968_eQgApLYfQ\"\n             data-taxonomy=\"product_cat\"\n             data-term-id=\"72\"\n             data-orderby=\"date\"\n             data-order=\"DESC\"\n             data-per-page=\"12\"\n             data-product-filter=\"course\"\n             data-col-class=\"col-lg-4\"\n             data-current-page=\"1\">\n                            <div class=\"col-lg-4 col-md-6 col-12 mb-4\">\n                    \n<div class=\"product-card-item overflow-visible product type-product post-118715 status-publish first instock product_cat-training-courses product_cat-service-desk-analyst-courses has-post-thumbnail taxable shipping-taxable purchasable product-type-variable product-category-aqua\">\n    <article class=\"product-card card h-100 border border-dark-100 bg-white shadow-sm hover:shadow-md transition-shadow overflow-visible\">\n        \n        <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/\" class=\"woocommerce-LoopProduct-link block no-underline\">\n            <div class=\"product-image-wrapper relative overflow-hidden bg-white \">\n                <img decoding=\"async\" width=\"300\" height=\"182\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-300x182.jpg\" class=\"w-full lg:h-auto h-[200px] object-cover object-center\" alt=\"SDI Service Desk Analyst (SDA) Training Course\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-300x182.jpg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-768x465.jpg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA-600x363.jpg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/IT-SDA.jpg 912w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/ loading=\"lazy\">                \n                                \n                                <!-- Duration & Level Badges -->\n                <div class=\"product-badges absolute bottom-3 right-3 flex gap-2\">\n                                            <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-clock\"><\/i>\n                            <span>3 Days<\/span>\n                        <\/span>\n                                                                <span class=\"badge bg-dark-800 bg-opacity-90 text-white px-2 py-1 rounded text-xs flex items-center gap-1\">\n                            <i class=\"fa-regular fa-chart-line\"><\/i>\n                            <span>Introductory<\/span>\n                        <\/span>\n                                    <\/div>\n                            <\/div>\n        <\/a>\n\n        <div class=\"card-body p-4 overflow-visible\">\n            <!-- Category Badge -->\n            <div class=\"product-category-badge mb-2\">\n                <span class=\"badge bg-aqua-500 text-white\">Service Desk Analyst<\/span>            <\/div>\n\n            <!-- Product Title -->\n            <h3 class=\"woocommerce-loop-product__title text-xl font-sans text-dark-900 mb-2\">\n                <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/\" class=\"text-dark-900 hover:text-aqua-600 no-underline transition-colors\">\n                    SDI Service Desk Analyst (SDA) Training Course                <\/a>\n            <\/h3>\n            \n                        <!-- Learning Platforms with Dates -->\n            <div class=\"product-platforms flex flex-wrap items-start gap-3 mb-3 overflow-visible\">\n                                                            <div class=\"platform-wrapper relative inline-block\">\n                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/product\/sdi-service-desk-analyst-sda-training-course\/?platform=online\" class=\"platform-with-date inline-flex flex-col items-center overflow-hidden rounded shadow-sm no-underline transition-transform hover:scale-105\">\n                                <span class=\"platform-name bg-aqua-200 text-aqua-900 font-semibold text-[10px] uppercase tracking-wide px-2 py-0.5 w-full text-center flex items-center justify-center gap-1\">\n                                    Online                                                                            <i class=\"fa-solid fa-circle-info text-[8px] opacity-60 platform-info-icon\"><\/i>\n                                                                    <\/span>\n                                <span class=\"platform-date bg-white text-dark-600 text-[10px] font-normal px-2 py-0.5 w-full text-center\">\n                                    Anytime                                <\/span>\n                            <\/a>\n                                                            <div class=\"platform-tooltip absolute bottom-full left-1\/2 -translate-x-1\/2 mb-2 px-3 py-1.5 bg-dark-900 text-white text-xs rounded shadow-lg opacity-0 invisible pointer-events-none transition-all duration-200 z-[9999]\">\n                                    Online course available to start anytime after purchase                                    <div class=\"tooltip-arrow absolute top-full left-1\/2 -translate-x-1\/2 -mt-px border-4 border-transparent border-t-dark-900\"><\/div>\n                                <\/div>\n                                                    <\/div>\n                                                <\/div>\n            \n            <!-- Product Price -->\n            <div class=\"product-price-wrapper flex justify-end\">\n                <div class=\"product-price mt-auto\">\n                                                <span class=\"price-label text-sm text-dark-600\">From <\/span>\n                            <span class=\"price text-aqua-600 font-bold text-lg\">\n                                <span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\" translate=\"no\">&#36;<\/span>795.00<\/bdi><\/span> <small class=\"woocommerce-price-suffix\">+GST<\/small>                            <\/span>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/article>\n<\/div>\n\n                <\/div>\n                    <\/div>\n        \n                \n            <\/div>\n<\/section>\n\n\n\n\n<section id=\"why\" class=\"block-media-text py-12 lg:py-20 relative overflow-hidden\" style=\"background-color: #FFFFFF;\" data-block-type=\"media-text\">\n    \n        \n    <div class=\"container relative z-10\">\n        <div class=\"row items-center justify-between g-4 g-lg-5\">\n            \n            <!-- Media Column -->\n            <div class=\"col-lg-6 col-12 order-1\">\n                <div class=\"media-wrapper\" data-animate=\"media\">\n                                            <!-- Image -->\n                        <div class=\"image-container w-full lg:h-auto lg:media-match-height aspect-[4\/3] w-full rounded-lg overflow-hidden shadow-lg\" data-image-container>\n                            <img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses-1024x682.jpeg\" class=\"w-full h-full object-cover\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses-1024x682.jpeg 1024w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses-300x200.jpeg 300w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses-768x511.jpeg 768w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses-600x399.jpeg 600w, https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/ssda-courses.jpeg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>                        <\/div>\n                                    <\/div>\n            <\/div>\n            \n            <!-- Text Column -->\n            <div class=\"col-lg-6 col-12 order-2\">\n                <div class=\"text-content\" data-animate=\"text\" data-text-content>\n                    \n                                        \n                                            <h3 class=\"text-h2 lg:text-h2-lg mb-4 text-dark-900\" data-animate=\"heading\">\n                            Why do I need a Service Desk Analyst Certification?                        <\/h3>\n                                        \n                                            <div class=\"wysiwyg-content prose prose-lg max-w-none mb-6 text-gray-600\" data-animate=\"wysiwyg\">\n                            <p>In the ever-changing world of IT, Service Desk Analysts are often at the forefront of helping companies secure and future-proof their IT services. Whether you\u2019re an engineer, specialist or manager, you can benefit from completing a Service Desk Analyst Training Course.<\/p>\n<p>Our Courses are accredited by the Service Desk Institute, so they provide a professional introduction to Service Desk principles, application and best practice. As an employer, your team will benefit from gaining skills, knowledge and a rich understanding of how a successful Service Desk should operate. For individuals, gaining a Service Desk Analyst Certification that\u2019s endorsed by the SDI will enhance your job prospects and provide solid opportunities for career progression.<\/p>\n                        <\/div>\n                                        \n                    <!-- Icons Feature -->\n                                        \n                    <!-- Stats Feature -->\n                                        \n                                        \n                <\/div>\n            <\/div>\n            \n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section \n    id=\"further-info\" \n    class=\"block-columns py-16 lg:py-24\" \n    style=\"background-color: #EFEFEF;\"\n    data-block-type=\"columns\"\n>\n    <div class=\"container\">\n                \n        <div class=\"row g-4\">\n                            <div class=\"col-lg-6 col-12\" data-animate=\"column\">\n                    <div class=\"bg-gray-50 rounded-lg p-4 lg:p-5 h-full flex flex-col shadow-md hover:shadow-lg transition-shadow duration-300\">\n                        \n                                                    <div class=\"mb-4\" data-animate=\"column-image\">\n                                <img decoding=\"async\" \n                                    src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/virtual-learning.jpeg\" \n                                    alt=\"How does the Service Desk Analyst Training Course work?\"\n                                    class=\"w-full lg:h-64 h-48 object-cover rounded-lg\"\n                                \/ loading=\"lazy\">\n                            <\/div>\n                        \n                        \n                        \n                                                    <h3 class=\"text-dark-900 font-heading text-h3 lg:text-h3-lg font-semibold mb-3\" data-animate=\"column-heading\">\n                                How does the Service Desk Analyst Training Course work?                            <\/h3>\n                        \n                                                    <div class=\"text-dark-900 prose mb-4 flex-grow\" data-animate=\"column-text\">\n                                <p>The SDI Service Desk Analyst (SDA) Training Course from Training ByteSize is available as an on-site, online or virtual course, with a one hour, multiple choice examination at the end. The course will introduce you to the fundamentals of running a Service Desk, including roles and responsibilities, tools, processes and technologies to incorporate.<\/p>\n<p>By the end of the course, you\u2019ll feel confident in applying the best practices you\u2019ve learned into your existing operations or those of any future Service Desk roles you undertake. This is a really interesting and comprehensive training course that provides hands on application of the principles you\u2019ll learn along the way. The SDA qualification course is ideal for front-line IT service and support analysts with some experience in a first-line or second-line service desk environment.<\/p>\n<p>With the current impact of COVID-19 and more people than ever choosing to work remotely, this course is a particularly appealing one due to the likely increased demand for this profession. To learn more about our Service Desk Analyst courses you can speak to a member of our learning team. They will talk you through the course and its requirements as well as the new format of our online\/virtual courses to make it easier than ever for you to study for the course.<\/p>\n                            <\/div>\n                        \n                        \n                    <\/div>\n                <\/div>\n                            <div class=\"col-lg-6 col-12\" data-animate=\"column\">\n                    <div class=\"bg-gray-50 rounded-lg p-4 lg:p-5 h-full flex flex-col shadow-md hover:shadow-lg transition-shadow duration-300\">\n                        \n                                                    <div class=\"mb-4\" data-animate=\"column-image\">\n                                <img decoding=\"async\" \n                                    src=\"https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/12\/why-itil.jpeg\" \n                                    alt=\"Which study method would suit me best?\"\n                                    class=\"w-full lg:h-64 h-48 object-cover rounded-lg\"\n                                \/ loading=\"lazy\">\n                            <\/div>\n                        \n                        \n                        \n                                                    <h3 class=\"text-dark-900 font-heading text-h3 lg:text-h3-lg font-semibold mb-3\" data-animate=\"column-heading\">\n                                Which study method would suit me best?                            <\/h3>\n                        \n                                                    <div class=\"text-dark-900 prose mb-4 flex-grow\" data-animate=\"column-text\">\n                                <p>There are multiple options available for you to undertake the SDI Service Desk Analyst course with Training ByteSize. Our online courses are incredibly engaging and use a mix of audio, film, animation, pictures and diagrams; this ensures they are suitable for all types of learners from visual to auditory.<\/p>\n<p>Classroom courses, either face to face or virtual, are great for kinesthetic learners and those who want to engage with the trainer and other students. The learning is intense and therefore perfect for those wanting to quickly build their skills and achieve certification.<\/p>\n<p>Blended learning is a hybrid option which combines these two learning styles, enabling you to prepare for the course with online learning, then cover major topics and themes with the trainer in a classroom setting.<\/p>\n<p>If you are looking to train a team of people, you\u2019ll find that our onsite training is a viable and cost effective option for you. If you would like to find out more about this option please call our team on +61 (02)8072 0653 or chat to us now using the icon on the bottom right of your screen.<\/p>\n                            <\/div>\n                        \n                        \n                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<!-- DEBUG Global CTA: Page Type=REGULAR PAGE (Custom priority), Color=aqua, Category Key=it_service, Custom URL=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/project-management-dark.png, Category BG=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/it-service-management-dark.png, Final BG=https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/project-management-dark.png -->\n<section \n    id=\"global-cta-block-block_e17908f2dbbf758fff92b972b21cfd75\" \n    class=\"block-global-cta py-16 lg:py-24 relative overflow-hidden  flex items-center\"\n    data-block-type=\"global-cta\"\n>\n    \n    <!-- Background image -->\n            <div class=\"absolute inset-0 bg-cover bg-center z-0\" style=\"background-image: url(https:\/\/www.trainingbytesize.com\/au\/wp-content\/uploads\/sites\/5\/2025\/11\/project-management-dark.png);\"><\/div>\n        \n    <!-- Content -->\n    <div class=\"container relative z-10\">\n                    <!-- Horizontal Layout (Top or Center) -->\n            <div class=\"row justify-between items-center\">\n                <div class=\"col-lg-6 col-12 mb-6 lg:mb-0\">\n                    \n                                            <h2 class=\"global-cta__heading font-heading text-h3 lg:text-h3-lg mb-4 text-white drop-shadow-md\">\n                            Your project management breakthrough starts now                        <\/h2>\n                                        \n                                            <div class=\"global-cta__content prose prose-lg text-white opacity-90 drop-shadow-md\">\n                            <p>Take the first step toward professional transformation<\/p>\n                        <\/div>\n                                    \n                <\/div>\n                <div class=\"col-lg-4 col-12\">\n                                            <div class=\"global-cta__buttons flex gap-3 lg:justify-end flex-wrap\">\n                                                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/courses\/\" class=\"tbs-btn tbs-btn-white tbs-btn-md\" data-hover-color=\"grey\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Explore Courses<\/span><\/a>                                                            <a href=\"https:\/\/www.trainingbytesize.com\/au\/contact-us\/\" class=\"tbs-btn tbs-btn-outlined tbs-btn-color-light tbs-btn-md\"><span class=\"tbs-btn-label\" style=\"position: relative; z-index: 10;\">Contact<\/span><\/a>                                                    <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n<\/section>\n\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"class_list":["post-118708","product_cat_page","type-product_cat_page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/product_cat_page\/118708","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/product_cat_page"}],"about":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/types\/product_cat_page"}],"version-history":[{"count":4,"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/product_cat_page\/118708\/revisions"}],"predecessor-version":[{"id":119378,"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/product_cat_page\/118708\/revisions\/119378"}],"wp:attachment":[{"href":"https:\/\/www.trainingbytesize.com\/au\/wp-json\/wp\/v2\/media?parent=118708"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}