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The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.More information >
What does the course cover?
This Training ByteSize ITIL® Foundation course will enable you to:
Is the course right for me?
ITIL®4 Foundation is suitable for:
Why study with Training Bytesize?
As experts in delivering project management training through a range of study styles, your success is key to our success. We understand how people learn, we know how to train people to pass exams, we employ the best trainers and specialise in small class sizes to help you get the best from your investment. So, if you’re looking to enhance your project management skills and ensure you pass first time, Training ByteSize is a name you can trust.
As a family run business, project and programme management training is in our blood, and so is innovation. Our founders have been part of the industry since the 1990’s, specifically founding Key Skills and developing the world’s first accredited e-learning course for PRINCE2.
Today we are proud to continue with world firsts; with second generation Victoria at the helm, she had led Training ByteSize to ensure were the first company to develop and deliver e-learning options for accredited courses including Business Analysis Foundation, ITIL4, and AgilePM. When we say we’re experts in project management training, we really do mean it.
This ITIL® 4 Foundation course is designed to give delegates a comprehensive understanding of the ITIL® framework and its role in modern ITSM. The modules covered on this course and the topics they will include:
Key Concepts of Service Management
The Four Dimensions of Service Management
The ITIL® Service Value System
The ITIL® Guiding Principles
The Service Value Chain
General Management Practices
Service Management Principles
Technical Management Principles
ITIL® 4 Foundation online training and official exam – 3 months access
Online learning is a great way to study and our e-learning portal is interactive and engaging.
Studying for your qualification online is a viable option for so many project managers:
If you are looking to train a team of people, you’ll find that our onsite training is a viable and cost effective option for you. We will ensure that from the initial consultation of your requirements to the end result of the course, you and your learners will have had the best possible learning experience and we strive for the highest pass rates for your team.
We also offer group online training. Maybe you would like everyone to study online in order to save time out of the office? We offer great prices for multiple learners; the best way to find out the pricing for that is to complete this short form and we’ll come right back to you.
Our Virtual Course platform delivers accredited and certified training, led by leading subject matter experts, direct to your home, mobile, computer or office without the hassle of travelling or staying away. It is so easy to fit in an online class into your busy schedule; simply log in from home, the office, or even while you are travelling.
Our next course will be held 14-16 September 2020, click here for more details and to book online.
Students can ask questions using a headset, webcam or a chat window, and get their questions answered, just like in a traditional classroom. Questions can be lined up and answered at intervals, without interrupting the teacher’s flow of thought. There is no difference in the level of interaction – in fact distractions are significantly reduced because of this way of teaching. Our trainers have a minimum of 10 years training experience, plus have previously run and managed live projects, so have real-life experience they bring to the virtual session.
If you would like to find out more about this option please call our team on 01270 626330 or complete this short form and we’ll come right back to you.
Why consider onsite training with Training Bytesize?
Call our our friendly team today and we would be delighted to help, you can speak to us on +44 (0)1270 626330 Alternatively, fill out the form below and we'll get back to you as soon as we can.