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Guidelines for IT departments<\/strong><\/p>\n PLEASE NOTE: If content filters are implemented on the network and proxy authentication errors are encountered, trainingbytesize.com should be whitelisted to rectify any connection\/video streaming issues.<\/strong>[\/vc_toggle][vc_toggle title=”Why does it say my course access has expired?”]Your access to the course material will depend on the licence term you initially purchased. [vc_row el_class=”container-padding”][vc_column][vc_empty_space height=”35px”][vc_toggle title=”Are there any technical requirements for the course?”]Our courses can be accessed on most PCs and mobile devices with an internet connection. It is recommended that PC and Mac users access the course using and up to date version of Google Chrome, Firefox, Brave, Microsoft Edge, Opera or Safari. In most cases, older […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":"","_links_to":"","_links_to_target":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/pages\/95"}],"collection":[{"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/comments?post=95"}],"version-history":[{"count":14,"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/pages\/95\/revisions"}],"predecessor-version":[{"id":871,"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/pages\/95\/revisions\/871"}],"wp:attachment":[{"href":"https:\/\/www.trainingbytesize.com\/za\/wp-json\/wp\/v2\/media?parent=95"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
\nIf your course access has expired and you require extra time, please contact one of our training advisers at learning@trainingbytesize.com[\/vc_toggle][vc_toggle title=”Are there any additional resources to the training course?”]There is a \u2018Course Resources\u2019 tab on the learning portal which will enable you to download the course resources.
\nThese include useful case studies, exam prep information and user guides.[\/vc_toggle][vc_toggle title=”Is it possible to print the course materials?”]Whilst in the online course there is a button to print the text transcript of the current page you are on.[\/vc_toggle][vc_toggle title=”Is there any additional support available?”]Of course, you don\u2019t have to feel isolated with e-learning, our tutors will be on hand to answer your questions and offer guidance via email.[\/vc_toggle][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1563292712987{padding-top: 0px !important;}”][vc_column]\n\t\t\t\tSales FAQs\t\t\t<\/h2>\n\t\t\t\t\t\t\t
\n\t\t\t\tPlease check this section if you have any questions relating to the purchasing process.\t\t\t<\/h5>\n\t\t\t<\/div>\n<\/div>[vc_empty_space height=”35px”][vc_toggle title=”How do I know if my order has been received?”]When we receive your order, an Order Acknowledgement screen will be generated, issuing an order reference number. Please print out this page for future reference. You\u2019ll also receive an email confirming that we have received your order details.[\/vc_toggle][vc_toggle title=”Can I add to an existing order?”]You can add items to your order until you confirm your payment details and complete the order. Once the order is confirmed, you can\u2019t add items to the same order. If you\u2019d like to order additional items, please place a new order.[\/vc_toggle][vc_toggle title=”Can I place an order from overseas?”]Yes. Customers outside the UK can both register and place an order. You can select your currency in the online shop.[\/vc_toggle][vc_toggle title=”How can I pay for my purchases?”]You can pay for your purchases securely online using most major credit or debit cards, or you can make a bank transfer. If you would prefer to be invoiced we can raise this for your company upon receipt of a purchase order number.[\/vc_toggle][vc_toggle title=”Are my details secure?”]Shopping with Training Bytesize is as secure as shopping in any store.[\/vc_toggle][vc_toggle title=”How can I get a VAT receipt?”]We will email you a V.A.T. receipt for the product(s) you have purchased within 3-5 working days.[\/vc_toggle][vc_toggle title=”How can I view and update my account details?”]Once you\u2019ve registered with https:\/\/lms.trainingbytesize.com<\/a>, you can sign in to your account at any time to view and update the personal details you have saved.[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"