The ITIL® Foundation Bridge (Version 5) course is designed for professionals who already hold an ITIL® 4 Foundation certification and want to update their knowledge to the latest version of the ITIL® framework.
This focused course covers the new concepts, terminology and practices introduced in ITIL® 5, helping you understand how service management continues to evolve in increasingly digital and AI-enabled environments.
Rather than repeating content already covered in ITIL® 4 Foundation, the Bridge course concentrates on the updates introduced in ITIL® 5, including digital product and service management, governance, value streams, customer experience and emerging technologies.
By the end of the course, you’ll have the knowledge required to sit the ITIL® Foundation Bridge (Version 5) examination and achieve the latest ITIL® Foundation certification.
Why Upgrade from ITIL 4?
ITIL 5 reflects the latest developments in digital product and service management, including AI-enabled services, modern ways of working and continual value creation. The Foundation Bridge provides ITIL 4 certified professionals with a fast, focused route to update their knowledge without repeating the full Foundation syllabus.
Training ByteSize Australia supports professionals across every state and territory with flexible online learning. Whether you’re based in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart or Darwin, you can study at your own pace and complete your certification from anywhere in Australia.