APMG Change Management Practitioner Certification & Training

The APMGChange Management Practitioner course builds on your Foundation-level knowledge and develops your ability to apply change management principles, approaches and techniques to real organisational change scenarios.

While Change Management Foundation focuses on understanding the core principles, models and terminology of change, Practitioner takes your learning further. The emphasis moves towards applying that knowledge to the practical challenges involved in planning, managing and sustaining successful organisational change.

Throughout the course, you’ll explore how to adapt change management approaches to different situations, considering the organisation, the people affected by change and the wider context in which transformation is taking place.

You’ll develop your ability to analyse stakeholders, assess the impact and readiness for change, plan effective communication and engagement, respond to resistance and help embed new ways of working.

The course follows the APMGChange Management Practitioner syllabus and prepares you for the official Practitioner examination, where you’ll apply your knowledge to a case study scenario.

To take the Practitioner exam, you must first have passed the APMG Change Management Foundation qualification.

A successful Change Management Practitioner candidate should be able to use the models and concepts outlined in the Course Text to understand ‘real world’ change processes, to offer relevant insights and ideas which can aid decision-taking, and assist in evaluating options.

Specifically you should be able to:

Identify the organizational drivers of a change initiative and the links that initiative has with any governance structures (e.g. strategic, programme or project governance)
Use a range of organization paradigms to understand, support and sustain change processes, taking account of the culture of the organization
Apply an appropriate process framework to help plan or understand any particular organizational change
Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process
Contribute effectively to preparation for a change initiative, including building the change team, offering insights which improve team effectiveness
Offer relevant insights in discussions about how to prepare people for change, including planning for learning and motivational issues relevant to different roles and types of people
Help colleagues understand the difference between organization change and the human impact of transition, and suggest practical leadership actions at different stages of a change
Support the identification and mapping of stakeholders in a change process and help develop approaches to build and maintain stakeholder engagement
Draft the communications plan for a change initiative, taking proper account of the various stakeholders and of an appropriate range of communication channels
Recognize signs of resistance to change and propose actions to mitigate it
Propose a range of levers by which a change can be sustained and become embedded in the organization

The Change Management Practitioner course is designed for professionals who already understand the fundamentals of change management and want to develop their ability to apply that knowledge to organisational change initiatives.

It’s particularly suitable for people who have responsibility for planning, leading, supporting or implementing change and want to develop a more practical understanding of how change management approaches can be adapted to different situations.

The course is well suited to:

Change Managers and Change Analysts who want to strengthen their ability to plan and support organisational change using recognised approaches and techniques.
Aspiring Change Managers who have completed Foundation and want to develop their knowledge to Practitioner level.
Business Change Managers and Change Agents responsible for helping individuals, teams and business areas adopt new ways of working.
Project and Programme Managers responsible for delivering initiatives where successful outcomes depend on people adopting organisational, process or technology change.
Transformation Managers and Transformation Leads working across business, digital, technology or organisational transformation programmes.
Business Analysts involved in assessing change impacts, understanding stakeholder needs and supporting the transition from current to future ways of working.
HR and People professionals responsible for supporting employees, managers and teams through organisational transformation.
Communications and Engagement professionals who need to develop effective stakeholder and communication approaches for change initiatives.
Senior leaders and change sponsors who want a stronger understanding of how change can be led, supported and sustained.
PMO and programme support professionals working alongside teams responsible for implementing organisational change.

Practitioner is particularly valuable if you already work with change and want to move beyond understanding the theory towards applying change management approaches to realistic organisational situations.

You must have passed the APMG Change Management Foundation qualification before taking the Practitioner examination.

Objective testing based on a case study scenario
Four questions of 20 marks each
40 marks required to pass (out of 80 available) – 50%
2.5 hours duration
Restricted open book – The Effective Change Manager’s Handbook may be used in the exam
Take your exam online with ProctorU, find out more on our exams page

Change Management Practitioner is designed to help you move from understanding change management to applying it.

By developing your ability to analyse change situations and select appropriate approaches, you’ll be better equipped to contribute to organisational transformation and support people through complex periods of change.

Apply Change Management in practice

Move beyond theoretical knowledge and develop your ability to apply change management principles, models and techniques to realistic organisational scenarios.

Make more informed Change Management decisions

Develop a structured approach to analysing change situations, helping you identify what needs to be considered and which approaches may be appropriate in different circumstances.

Strengthen stakeholder engagement

Develop your ability to analyse stakeholders and determine appropriate engagement approaches based on their needs, influence and relationship with the change.

Plan more effective change communication

Build on your understanding of communication to consider how messages, channels and engagement activities can be adapted to different audiences and stages of change.

Respond more effectively to resistance

Develop a deeper understanding of the factors that can create resistance and consider appropriate ways to address concerns, build engagement and support adoption.

Support successful adoption of change

Strengthen your ability to consider change impacts, organisational readiness and the activities required to help people transition successfully to new ways of working.

Develop your professional credibility

Achieve the Practitioner level of the internationally recognised APMG Change Management certification, demonstrating your ability to apply change management knowledge beyond Foundation level.

Bring Change Management skills back to your organisation

Use the knowledge developed during your training to contribute more effectively to projects, programmes and transformation initiatives where successful delivery depends on people adopting and sustaining change.

The Change Management Practitioner course develops your ability to apply the knowledge gained at Foundation level to realistic organisational change scenarios.

Rather than simply recognising Change Management concepts and terminology, you’ll consider how different approaches and techniques can be selected and applied according to the circumstances of a change initiative.

By the end of the course, you’ll have developed your ability to:

Apply Change Management principles to organisational scenarios, considering the context of the change and the people, teams and stakeholders affected.
Analyse the organisational environment for change and consider how factors such as culture and ways of working can influence the approach taken.
Develop appropriate stakeholder strategies by considering stakeholder needs, influence, interests and attitudes towards change.
Plan stakeholder engagement activities that support involvement and engagement throughout a change initiative.
Develop effective communication approaches based on the needs of different audiences and the circumstances of the change.
Assess the impact of organisational change and consider how different individuals, teams and business areas may be affected.
Consider organisational readiness for change and identify factors that could enable or hinder successful implementation.
Select appropriate approaches for managing resistance, helping address concerns and support engagement with change.
Support the development and adoption of new ways of working by considering what people need to successfully transition through change.
Consider how change can be sustained so that new behaviours and working practices become embedded within the organisation.
Apply appropriate Change Management models and techniques according to the requirements of a given situation.
Analyse Change Management scenarios in preparation for the scenario-based APMG Change Management Practitioner examination.

You’ll finish the course with a stronger ability to translate Change Management theory into practical thinking and will be prepared to take the APMG Change Management Practitioner exam.

When you’re progressing to Practitioner level, you need more than an introduction to Change Management theory. You need training that helps you understand how your existing knowledge can be applied to realistic change scenarios.

Training ByteSize provides flexible, accredited Change Management training designed to help you prepare for your Practitioner certification while developing knowledge you can use in the workplace.

APMG-accredited Change Management training

Study an accredited course aligned with the official APMG Change Management Practitioner syllabus and prepare for the recognised Practitioner examination.

Official Practitioner exam included

Your official APMG Change Management Practitioner exam is included with our online and virtual classroom training, allowing you to manage your training and certification together.

Flexible ways to learn

Choose from online and live virtual classroom training, with additional solutions available for organisations and teams.

Our online course provides six months’ access to your learning materials, giving you the flexibility to study around your work and revisit topics as you prepare for your exam.

Learn from experienced trainers

Our expert trainers help you understand how Change Management concepts can be applied to practical scenarios, providing guidance as you progress beyond Foundation-level knowledge.

Prepare for a scenario-based exam

The Practitioner examination requires you to apply your knowledge to a case study rather than simply recall terminology.

Our training helps you prepare for this shift from Foundation-level understanding to Practitioner-level application.

Study with the required reference material

The Practitioner exam is restricted open book, so you’ll study using the relevant Change Management reference material and become familiar with using it effectively as part of your preparation.

Support when you need it

Depending on your chosen learning option, additional tutor support is available if you’d like access to an expert trainer while working through your course.

Training for individuals and organisations

Whether you’re developing your own Change Management capabilities or strengthening change expertise across a team, Training ByteSize offers flexible training options for individuals and organisations.

We can also help businesses develop a consistent Change Management approach across project, programme, transformation and operational teams.

Change Management Practitioner is the advanced level of the APMG Change Management certification pathway.

It builds on the knowledge developed at Foundation level and focuses on your ability to apply Change Management principles, approaches and techniques to realistic organisational scenarios.

Yes. You must have passed the relevant APMG Change Management Foundation qualification before taking the Practitioner examination.

If you haven’t completed Foundation yet, you may want to consider our Change Management Foundation and Practitioner course, which provides a route through both levels.

Foundation focuses primarily on your knowledge and understanding of Change Management principles, terminology, models and techniques.

Practitioner builds on this knowledge and tests your ability to apply Change Management approaches to a case study scenario.

This means Foundation asks whether you understand Change Management, while Practitioner focuses more strongly on whether you can apply that understanding to a given situation.

Practitioner is suitable for professionals who already have Foundation-level Change Management knowledge and want to develop their ability to apply it.

This includes Change Managers, Change Analysts, Business Change Managers, Project and Programme Managers, Business Analysts, Transformation professionals, HR professionals, communications specialists and others with responsibility for supporting organisational change.

Practitioner can be particularly valuable if you already work with organisational change and want to demonstrate knowledge beyond introductory Foundation level.

The qualification focuses on applying Change Management principles to scenarios, making it particularly relevant to professionals involved in the planning, implementation or support of organisational transformation.

Certification should complement your professional experience rather than replace it, but it can provide a recognised way to demonstrate your development in Change Management.

Practitioner-level Change Management knowledge can be relevant to roles including Change Manager, Business Change Manager, Change Analyst, Transformation Manager, Project Manager, Programme Manager, Business Analyst and organisational change or transformation consultant.

It can also be valuable for professionals working in HR, communications, learning and development, PMO and leadership roles where supporting organisational change forms part of their responsibilities.

The qualification does not guarantee a particular role, but it can help demonstrate Change Management knowledge alongside your existing skills and experience.

Our instructor-led Change Management Practitioner course is delivered over two days.

Online learning provides a more flexible option, allowing you to work through the course around your existing commitments.

Yes. Training ByteSize offers an online Change Management Practitioner course that allows you to study flexibly.

We also offer live virtual classroom training if you prefer scheduled, trainer-led learning with the opportunity to interact with your trainer.

The Change Management Practitioner exam is an objective-testing examination based on a case study scenario.

There are four questions worth 20 marks each, giving a total of 80 available marks. You need 40 marks, or 50%, to pass.

You have 2.5 hours to complete the examination.

Yes. The Change Management Practitioner exam is restricted open book.

You are permitted to use the approved Change Management reference material during the examination, so becoming familiar with the structure and content of your reference material is an important part of your preparation.

Practitioner is more application-focused than Foundation. Instead of primarily testing whether you recognise and understand Change Management concepts, you’ll need to apply your knowledge to a case study scenario.

Good preparation therefore involves understanding the syllabus as well as practising how to interpret scenarios and identify appropriate Change Management approaches.

You need to achieve 40 marks out of the 80 available, which is a pass mark of 50%.

Yes. The official APMG Change Management Practitioner exam is included with Training ByteSize’s online and virtual classroom course options.

Check the inclusions shown with your selected learning method when booking to confirm exactly what is included.

If you’ve already passed Change Management Foundation, the standalone Practitioner course is the appropriate next step.

If you haven’t yet completed Foundation and already know that you want to achieve both levels, consider the Change Management Foundation and Practitioner course, which takes you through the complete pathway.

Yes. Training ByteSize provides Change Management training for organisations as well as individual learners.

Group training can help organisations develop Change Management capability across project, programme, transformation and operational teams while creating a more consistent understanding of Change Management principles and practices.

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Training teams is what we do really well, so if you have more than one person to train it may be more cost effective for you to consider our corporate solutions. Courses are offered online, on-site or virtually; there are so many options so it’s best for you to email us at [email protected] with your requirements and we will send you a tailored quote.

Online learning is a great way to study and our e-learning courses are interactive and engaging.

Studying for your qualification online is a viable option for so many project managers:

Learning is completely flexible to suit your busy schedule
The interactive online course consists of voice-over and animation to keep you engaged throughout the learning
You can access it anywhere in the world and take your exam online at a time that suits you best
The Foundation e-learning will take around 10 hours to complete and includes a quiz bank which contains a range of questions to test your knowledge and understanding of the course prior to sitting the official exam
Our pass rates are well in excess of the national average (nearly 100%!), there is really no reason you should fail!

Virtual classroom learning with Training ByteSize

Our Virtual Course platform delivers accredited and certified training, led by leading subject matter experts, direct to your home, mobile, computer or office without the hassle of travelling or staying away. It is so easy to fit in an online class into your busy schedule; simply log in from home, the office, or even while you are travelling.

Students can ask questions using a headset, webcam or a chat window, and get their questions answered, just like in a traditional classroom. Questions can be lined up and answered at intervals, without interrupting the teacher’s flow of thought. There is no difference in the level of interaction – in fact distractions are significantly reduced because of this way of teaching. Our trainers have a minimum of 10 years training experience, plus have previously run and managed live projects, so have real-life experience they bring to the virtual session.

Download our virtual classroom course brochure to find out more.

If you would like to find out more about this option please complete the Request Quote short and we’ll come right back to you.

Sometimes taking two days out of the office just doesn’t work, especially if you have a large group of people going through training. So we’ve come up with a tried and tested solution which combines the very best distance learning with onsite training, ensuring your company experiences the least impact on general day to day business. Additionally the bespoke blended option offers you a more cost effective way to train you team, so it’s a win-win.

If you would like to find out more about this option please call our team on 01270 626330 or complete the short form that will appear when you select Get in Touch and we’ll come right back to you.

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