What is BRM and BRMP®?
BRM stands for Business Relationship Management and embodies a set of competencies, behaviours and skills that cultivate productive, value-producing relationships. The objective is to inspire, surface, and shape business demand for a provider’s products or services by ensuring that the potential business value from those products and services is captured, optimized, and recognized. The Business Relationship Manager acts as a liaison between the business (customer) and the service provider (internal departments, such as IT, HR, or finance). The BRM facilitates and improves the communication between both parties and helps to ensure value realization of the service provider’s products, services, or capabilities.
BRMP refers to the professional qualification in this role: the Business Relationship Management Professional. It’s a comprehensive foundation designed to provide a solid baseline level of knowledge regarding the BRM role. Based on BRM Institute’s publication The BRMP® Guide to the BRM Body of Knowledge, this certification delves into the key concepts of what it takes to master the art of business strategy.
The certification program was launched in 2013 by BRM Institute who has quickly become the leading influence in this domain, serving the global professional Business Relationship Management community.
Who should take the BRMP?
The BRMP course is aimed towards those in management positions, particularly in IT, HR, Business and Finance. It is also a perfect fitting credential for Business Relationship Managers or those just looking to gain an insight into the role.
What will I learn?
Training Byte Size’s BRMP course provides training in the key principles, tools and processes central to the BRM role and discipline. There are no pre-requisites for this course so you can start your BRMP journey today.
The key learning objectives of this course mean participants will be able to demonstrate their understanding of:
- The characteristics of the BRM role.
- What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services.
- The use of Portfolio Management disciplines and techniques to maximize realized business value.
- Business Transition Management and the conditions for successful change programs to minimize value leakage.
- The BRM role in Service Management and alignment of services and service levels with business needs.
- The principles of effective and persuasive communication.
From a syllabus perspective, the course covers the following seven key areas, each of which are tested in the BRMP exam:
- BRM Overview
- Strategic Partnering
- Business IQ
- Portfolio Management
- Business Transition Management
- Provider Domain
- Powerful Communications
What is the format?
To fully understand the depth of information required to pass the BRMP exam, our 3 day classroom course combines a mixture of lectures, discussions, games, exercises and a mock exam. The final BRMP exam is sat at the end of the course on the third day. We also provide tailored in-house training, depending on your training needs.
Another option, here at Training Byte Size, is our unique and engaging online virtual training course, accessible 24/7 across a number of different devices. You can see training videos, keep online notes, and use the online exam simulator to tackle sample questions. To help you make the most of your training, we also provide contact details for tutors who will be happy to answer any questions along the way. The final exam is an online format and fully flexible meaning you can schedule it for any day, time and location that suit you.
Need more information?
Get in touch and our friendly support team will be happy to help.
Telephone: +44 (0)1270 626330